Refunds and Returns Policy for Organicious Foods Private Limited
Effective Date: November 1st, 2023
1. Eligibility for Returns and Refunds:
a. We accept returns of physical products purchased directly from organiciousfoods.com.
b. To be eligible for a return and refund, the following conditions must be met:
- The product must be in its original, unopened packaging.
- The product must be unused and in the same condition as received.
- The return request must be initiated within 3 days from the date of delivery.
2. Initiating a Return:
a. To initiate a return, please contact our customer support team at contact@organiciousfoods.com with the following information:
- Order number
- Product name and quantity
- Reason for return
b. Our team will provide you with further instructions and a return authorization if applicable.
3. Return Shipping:
a. If the return is approved, you will be responsible for the cost of return shipping.
b. We recommend using a trackable shipping service and providing a tracking number to ensure safe and efficient processing of your return.
4. Inspection and Processing:
a. Once we receive the returned product, it will be inspected to ensure it meets the eligibility criteria.
b. If the return is approved, we will process a refund to the original payment method within [X business days] from the date of receiving the returned item.
5. Refund Amount:
a. The refund amount will be for the cost of the product minus any applicable fees, such as restocking fees or return shipping costs.
6. Damaged or Defective Products:
a. If you receive a damaged or defective product, please contact us immediately with clear photos of the product and packaging. We will provide instructions for a replacement or refund.
7. Contact Information:
If you have any questions or concerns about our Refunds and Returns Policy, please contact us at:
Organicious Foods Private Limited Address: Flat-A-1202, Odela SN-52/53P, Near-LMD Chowk, Bavdhan, Pune, Pune, Maharashtra, 411021 Email: contact@organiciousfoods.com